Customer Success Manager vs Sales Representative
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Customer Success Manager
$109,700 typical, a year
Most Customer Success Managers earn $77,500 to $153,900 a year.
From 713 postings that list pay
1,549 open jobs now
Customer Success Manager salaries Customer Success Manager jobs
Sales Representative
$95,000 typical, a year
Most Sales Representatives earn $71,500 to $140,000 a year.
From 21,709 postings that list pay
59,518 open jobs now
Customer Success Managers typically earn about $14,700 more a year than Sales Representatives.
What each one does
Customer Success Manager
- Build and maintain strong relationships with clients as their main point of contact.
- Identify and drive opportunities for account growth including renewals and upsells.
- Proactively monitor customer health usage trends and satisfaction to mitigate churn.
- Collaborate with sales product marketing and support to deliver a seamless client experience.
- Develop and deliver regular business reviews demonstrating ROI and helping customers achieve objectives.
- Partner cross functionally with internal teams to solve client facing issues.
Summed up from 30 job postings
Sales Representative
- Build and maintain strong relationships with customers and clients.
- Identify and pursue new business opportunities within an assigned territory.
- Manage the full sales cycle from initial contact to closing the deal.
- Meet or exceed assigned sales targets and quotas.
- Present products and services to potential customers in a professional manner.
- Analyze customer needs and recommend appropriate solutions.
Summed up from 30 job postings
Skills employers ask for
Customer Success Manager
Asked for in both
- Account Management 6 in 10 postings
- Salesforce 2 in 10 postings
- Bachelor's Degree 2 in 10 postings
- Microsoft Office 2 in 10 postings
- Driver's License 1 in 10 postings
- Customer Service 1 in 10 postings
More common in Customer Success Manager postings
- Account Planning 2 in 10 postings
- Project Management 1 in 10 postings
- Client Relationship 1 in 10 postings
- Business Degree 1 in 10 postings
Sales Representative
Asked for in both
- Account Management 1 in 10 postings
- Salesforce 1 in 10 postings
- Bachelor's Degree 2 in 10 postings
- Microsoft Office 2 in 10 postings
- Driver's License 3 in 10 postings
- Customer Service 1 in 10 postings
More common in Sales Representative postings
- Cold Calling 1 in 10 postings
- Driving Record 1 in 10 postings
- High School Diploma 1 in 10 postings
- Customer Relationship Management (CRM) 1 in 10 postings
Out of each role's current postings.
Open jobs
Customer Success Manager
Hospital Account Manager
Danaher$90k/yrstated Phoenix, Arizona, United States of America RemoteDriver's LicenseMedical DevicesIntensive Care UnitAnesthesiaADC- Pay not stated Seattle, Washington, United States of AmericaAccount ManagementMedicareMarket Access
Enterprise Account Manager
BrowserstackPay not stated New York RemoteObservabilityAccount ManagementAccount PlanningStakeholder ManagementCross-Selling +4
Sales Representative
Outside Sales Representative
Vanguard Fire & Security SystemsPay not stated St. George, Utah, United States of AmericaMicrosoft OfficeCustomer ServiceForecastingOutside Sales Representative
Vanguard Fire & Security SystemsPay not stated Lake Placid, Florida, United States of AmericaMicrosoft OfficeCustomer ServiceForecastingOutside Sales Representative
Vanguard Fire & Security SystemsPay not stated Portsmouth, New Hampshire, United States of AmericaMicrosoft OfficeCustomer ServiceForecasting
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