Customer Success Manager vs Sales Development Representative (SDR)
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Customer Success Manager
$120,500 typical, a year
Most Customer Success Managers earn $82,500 to $167,600 a year.
From 854 postings that list pay
2,222 open jobs now
Customer Success Manager salaries Customer Success Manager jobs
Sales Development Representative
$62,500 typical, a year
Most SDRs earn $47,500 to $80,000 a year.
From 1,195 postings that list pay
3,942 open jobs now
Sales Development Representative salaries Sales Development Representative jobs
Customer Success Managers typically earn about $58,000 more a year than SDRs.
What each one does
Customer Success Manager
- Build and maintain strong relationships with clients as their main point of contact.
- Identify and drive opportunities for account growth including renewals and upsells.
- Proactively monitor customer health usage trends and satisfaction to mitigate churn.
- Collaborate with sales product marketing and support to deliver a seamless client experience.
- Develop and deliver regular business reviews demonstrating ROI and helping customers achieve objectives.
- Partner cross functionally with internal teams to solve client facing issues.
Summed up from 30 job postings
Sales Development Representative
- Contact potential customers to promote products or services.
- Research and identify new business opportunities.
- Qualify leads and determine their interest level.
- Schedule meetings or appointments for sales representatives.
- Maintain accurate records of all sales activities.
- Collaborate with the sales team to develop strategies.
Summed up from 30 job postings
Skills employers ask for
Customer Success Manager
Asked for in both
- Bachelor's Degree 2 in 10 postings
- Salesforce 2 in 10 postings
- Customer Relationship Management (CRM) 1 in 10 postings
More common in Customer Success Manager postings
- Account Management 6 in 10 postings
- Microsoft Office 2 in 10 postings
- Account Planning 2 in 10 postings
- Business Degree 1 in 10 postings
- Microsoft Excel 1 in 10 postings
- Driver's License 1 in 10 postings
- Project Management 1 in 10 postings
Sales Development Representative
Asked for in both
- Bachelor's Degree 1 in 10 postings
- Salesforce 3 in 10 postings
- Customer Relationship Management (CRM) 2 in 10 postings
More common in SDR postings
- Cold Calling 3 in 10 postings
- Business Development Representative 3 in 10 postings
- Business Development 2 in 10 postings
- Lead Generation 2 in 10 postings
- Customer Service 2 in 10 postings
- LinkedIn Navigator 1 in 10 postings
- HubSpot 1 in 10 postings
Out of each role's current postings.
Open jobs
Customer Success Manager
- Pay not stated Dallas, Texas, USADistributed SystemsDynamoDBAWSCloudFrontAWS RDS +7
- Pay not stated TM - HQ - Huntington BeachMicrosoft ExcelSAPEnterprise Resource Planning (ERP)Customer ServiceOrder Management +3
Customer Accounts Manager
Aaron's$14.5 - $15.25/hr Employer statedSimpsonville, SC, USADriver's LicenseAccount ManagementCustomer Service
Sales Development Representative
- $65k - $101,500/yrstated New York, NY HybridSalesforceBusiness Development
- Pay not stated Tysons, Virginia, United StatesHubSpotCold CallingLinkedIn NavigatorCustomer Relationship Management (CRM)Business Development +1
Flex Business Development I
Calypsoai$47,500 - $71,300/yrstated Spokane Valley HybridBusiness DevelopmentValue-based SalesB2B Sales DevelopmentUsage-based Selling
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