Cloud Engineer vs Technical Support Specialist
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Cloud Engineer
$151,500 typical, a year
Most Cloud Engineers earn $126,800 to $175,500 a year.
From 1,378 postings that list pay
2,769 open jobs now
Technical Support Specialist
$66,500 typical, a year
Most Technical Support Specialists earn $52,400 to $85,500 a year.
From 1,358 postings that list pay
4,523 open jobs now
Technical Support Specialist salaries Technical Support Specialist jobs
Cloud Engineers typically earn about $85,000 more a year than Technical Support Specialists.
What each one does
Cloud Engineer
- Design and maintain CI/CD pipelines for application and infrastructure deployments.
- Manage and provision cloud infrastructure using Infrastructure as Code tools.
- Monitor system health, performance, and availability using observability tools.
- Respond to alerts, outages, and incidents to restore service.
- Implement and maintain security best practices and access controls.
- Collaborate with software, data, and facilities teams to support environments.
Summed up from 30 job postings
Technical Support Specialist
- Provide technical assistance to users through phone, email, or in-person visits.
- Troubleshoot hardware, software, and network issues to restore system functionality.
- Install, configure, and maintain computer systems, operating systems, and applications.
- Manage user accounts, passwords, and access permissions for computer systems.
- Document technical issues, solutions, and interactions in a ticketing system.
- Escalate unresolved problems to higher-level support or specialized teams.
Summed up from 30 job postings
Skills employers ask for
Cloud Engineer
More common in Cloud Engineer postings
- Terraform 6 in 10 postings
- CI/CD 6 in 10 postings
- Kubernetes 6 in 10 postings
- AWS 6 in 10 postings
- Infrastructure as Code 5 in 10 postings
- DevOps 4 in 10 postings
- Python 4 in 10 postings
- Azure 4 in 10 postings
- Docker 3 in 10 postings
- Observability 3 in 10 postings
Technical Support Specialist
More common in Technical Support Specialist postings
- Technical Support 4 in 10 postings
- Customer Service 4 in 10 postings
- Microsoft Office 3 in 10 postings
- Help Desk 2 in 10 postings
- Active Directory 2 in 10 postings
- Technical Degree 2 in 10 postings
- CompTIA 2 in 10 postings
- Fault Finding 2 in 10 postings
- Troubleshooting Windows 2 in 10 postings
- Printer Support 1 in 10 postings
Out of each role's current postings.
Open jobs
Cloud Engineer
Senior Site Reliability Engineer
Clearent$150k - $180k/yrstated Remote, OR, United StatesPostgreSQLTerraformRedisObservabilityAWS +14Information Technology Infrastructure Engineer - Cloud SRE and Automation
Colorado Public Employees' Retirement Association$108k - $130k/yrstated Penn Center - Denver, CO 80203 HybridPythonBashPowerShellArgoCDGitHub Actions +15Information Technology Infrastructure Engineer - Cloud Platform
Colorado Public Employees' Retirement Association$108k - $130k/yrstated Penn Center - Denver, CO 80203 HybridCI/CDPythonBashTerraformVulnerability Management +18
Technical Support Specialist
IT Field Technician I
EnterprisebankingPay not stated Lowell, MA, United States OnsiteMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookRoot Cause Analysis +5- $110k - $125k/yrstated Denver, CO, USA RemoteJavaC++LinuxCustomer Servicez/OS +4
Help Desk Technician
Kelley CreatePay not stated Burlington, WA, 98233Microsoft ExcelMicrosoft OutlookMicrosoft WordFirewallsActive Directory +12
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