What does an IT Support Specialist do?
From 4,328 current IT Support Specialist postings that list skills.
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What the job involves
- Troubleshoot hardware and software issues for desktops, laptops, and other devices.
- Install, configure, and maintain computer systems and applications for users.
- Document technical steps and resolutions in the ticketing system or service platform.
- Manage user accounts, permissions, and access to computer systems and networks.
- Support network connectivity, including Wi-Fi, VPNs, and internet access.
- Perform routine system maintenance like software updates, security patches, and backups.
- Assist with IT projects such as hardware upgrades, migrations, and system rollouts.
Summed up from 30 recent IT Support Specialist job postings.
Skills employers ask for
- Microsoft Office 3 in 10 postings
- Printer Support 3 in 10 postings
- macOS 3 in 10 postings
- Technical Support 3 in 10 postings
- Customer Service 2 in 10 postings
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Out of 4,328 postings that list skills.
Certifications and licenses
- CompTIA 3 in 10 postings
- Microsoft Certifications 2 in 10 postings
- Driver's License 1 in 10 postings
- Network+ Certification 1 in 20 postings
- Google IT Support Professional Certificate 1 in 30 postings
- Apple Certified Macintosh Technician 1 in 40 postings
- CCNA 1 in 40 postings
What employers name in their postings. Rules differ by state.
Experience asked for
- No experience needed 1 in 15 postings
- 1 to 2 years 5 in 10 postings
- 3 to 4 years 3 in 10 postings
- 5 years or more 2 in 10 postings
Typical ask: 2 years.
Education asked for
- High school diploma or GED 2 in 10 postings
- Associate degree 3 in 10 postings
- Bachelor's degree 5 in 10 postings
Among postings that say.
Is this role in demand?
2,488 open IT Support Specialist jobs across the US right now.
Most openings
- California242 open
- Texas193 open
- Florida132 open
- New York112 open
- Virginia111 open
Typical pay $62,400 a year (most between $52k and $78k). See the full salary breakdown