What does a Dispatcher do?
From 3,555 current Dispatcher postings that list skills.
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What the job involves
- Answer incoming calls from customers and provide information or assistance.
- Dispatch drivers or service workers to specific locations or jobs.
- Monitor radio traffic and communicate with field staff.
- Schedule shifts and manage staff availability and coverage.
- Enter data into computer systems and maintain logs.
- Resolve scheduling conflicts and address customer complaints.
- Coordinate with other departments to ensure smooth operations.
Summed up from 30 recent Dispatcher job postings.
Skills employers ask for
- Customer Service 3 in 10 postings
- Microsoft Office 3 in 10 postings
- Microsoft Excel 2 in 10 postings
- Dispatch Management Systems 1 in 10 postings
- Data Entry 1 in 10 postings
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Out of 3,555 postings that list skills.
Certifications and licenses
- Driver's License 1 in 10 postings
- Emergency Medical Dispatcher Certification 1 in 45 postings
What employers name in their postings. Rules differ by state.
Experience asked for
- No experience needed 1 in 25 postings
- 1 to 2 years 7 in 10 postings
- 3 to 4 years 2 in 10 postings
- 5 years or more 1 in 35 postings
Typical ask: 2 years.
Education asked for
- High school diploma or GED 8 in 10 postings
- Associate degree 1 in 10 postings
- Bachelor's degree 1 in 10 postings
Among postings that say.
Is this role in demand?
2,962 open Dispatcher jobs across the US right now.
Most openings
- Texas275 open
- California213 open
- Florida185 open
- New York137 open
- Ohio120 open
Typical pay $49,900 a year (most between $44k and $58k). See the full salary breakdown