Hotel Front Desk Agent vs Receptionist
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Hotel Front Desk Agent
$37,400 typical, a year
Most Hotel Front Desk Agents earn $34,300 to $44,700 a year.
From 549 postings that list pay
4,175 open jobs now
Receptionist
$38,500 typical, a year
Most Receptionists earn $35,000 to $41,900 a year.
From 1,154 postings that list pay
3,331 open jobs now
Typical pay is about the same for Hotel Front Desk Agents and Receptionists.
What each one does
Hotel Front Desk Agent
- Greet guests and check them in and out efficiently.
- Answer phones and respond to guest inquiries promptly.
- Make and confirm reservations for hotel rooms.
- Process guest payments and maintain accurate financial records.
- Issue room keys and assign rooms to guests.
- Maintain a clean and organized front desk area.
Summed up from 30 job postings
Receptionist
- Greet visitors and answer the telephone in a professional manner.
- Answer and direct incoming phone calls to the appropriate person.
- Sort, distribute, and manage incoming and outgoing mail.
- Maintain a clean, organized, and welcoming reception area.
- Perform general administrative tasks such as filing and photocopying.
- Schedule appointments and coordinate meeting room bookings.
Summed up from 30 job postings
Skills employers ask for
Hotel Front Desk Agent
Asked for in both
- Customer Service 4 in 10 postings
- Microsoft Office 1 in 10 postings
- Front Desk Reception 1 in 15 postings
More common in Hotel Front Desk Agent postings
- Guest Service 5 in 10 postings
- Cash Handling 3 in 10 postings
- Emergency Procedures 1 in 10 postings
- Property Management System (PMS) 1 in 10 postings
- Guest Reservation Management 1 in 15 postings
Receptionist
Asked for in both
- Customer Service 4 in 10 postings
- Microsoft Office 3 in 10 postings
- Front Desk Reception 1 in 10 postings
More common in Receptionist postings
- Long-Term Disability 2 in 10 postings
- Health Savings Accounts (HSAs) 2 in 10 postings
- Microsoft Word 2 in 10 postings
- Microsoft Outlook 1 in 10 postings
- Microsoft Excel 1 in 10 postings
- Data Entry 1 in 10 postings
Out of each role's current postings.
Licenses and certifications
Hotel Front Desk Agent
- Driver's License 1 in 20 postings
Receptionist
None stand out in current postings.
Open jobs
Hotel Front Desk Agent
- Pay not stated Lake Saint ClairCustomer ServiceGuest ServiceMicrosoft OfficeCross-Selling
Front Desk Agent
Crown Hotel & Travel ManagementPay not stated Weaverville, NC, 28787-0570Customer ServiceCash HandlingGuest Service Agent - Limelight Aspen
Aspen Skiing CompanyPay not stated Aspen, CO, United StatesCustomer ServiceDriver's LicenseVehicle MaintenanceGuest Service
Receptionist
Receptionist
Unnamed employerPay not stated Myrtle Beach, SC, 29575Customer ServiceMicrosoft OfficeAutomotive Front Desk Receptionist
DARCARS Automotive GroupPay not stated Englewood, NJCustomer ServiceAutomotive Receptionist
DARCARS Automotive GroupPay not stated Silver Spring, MDDriver's LicenseCustomer ServiceGeneral Accounting
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