Customer Service Supervisor vs Office Supervisor
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Customer Service Supervisor
$58,200 typical, a year
Most Customer Service Supervisors earn $41,600 to $75,000 a year.
From 316 postings that list pay
740 open jobs now
Customer Service Supervisor salaries Customer Service Supervisor jobs
Office Supervisor
$47,800 typical, a year
Most Office Supervisors earn $43,700 to $57,200 a year.
From 194 postings that list pay
554 open jobs now
Customer Service Supervisors typically earn about $10,400 more a year than Office Supervisors.
What each one does
Customer Service Supervisor
- Lead, coach, and develop a team of customer service representatives.
- Monitor team performance and provide constructive feedback to improve results.
- Handle escalated customer issues and ensure timely resolutions.
- Train new team members and support their ongoing skill development.
- Communicate process changes, policies, and updates to the team.
- Collaborate with other departments to improve customer service processes.
Summed up from 30 job postings
Office Supervisor
- Supervise daily operations and workflows for the office or department.
- Train new employees and provide coaching to support staff development.
- Monitor team performance and productivity to meet operational goals.
- Resolve customer complaints and handle escalations professionally.
- Coordinate patient check-in and check-out processes efficiently.
- Manage accounts receivable and ensure accurate financial records.
Summed up from 30 job postings
Skills employers ask for
Customer Service Supervisor
Asked for in both
- Customer Service 8 in 10 postings
- Coaching 3 in 10 postings
- Guest Service 3 in 10 postings
- Microsoft Office 2 in 10 postings
More common in Customer Service Supervisor postings
- Guest Relations 2 in 10 postings
- Concierge Operations 2 in 10 postings
- Process Improvement 1 in 10 postings
Office Supervisor
Asked for in both
- Customer Service 2 in 10 postings
- Coaching 1 in 10 postings
- Guest Service 1 in 10 postings
- Microsoft Office 2 in 10 postings
More common in Office Supervisor postings
- Microsoft Excel 1 in 10 postings
- Front Office Operations 1 in 10 postings
- Microsoft Word 1 in 10 postings
- Cash Handling 1 in 10 postings
- Microsoft PowerPoint 1 in 15 postings
Out of each role's current postings.
Licenses and certifications
Customer Service Supervisor
- Duty Manager Certificate 2 in 10 postings
Office Supervisor
None stand out in current postings.
Open jobs
Customer Service Supervisor
Client Service Supervisor
SPS North AmericaPay not stated West Columbia, South Carolina, United StatesProject ManagementForecastingCustomer ServiceCustomer Relationship Management (CRM)Document Management +2- $70k - $80k/yrstated Lancaster, OH, US, 0043130Customer ServiceCoachingAuditing
Supervisor, Operations
NomadGaoPay not stated Virtual- South CarolinaMicrosoft ExcelMicrosoft PowerPointMicrosoft OfficeCustomer ServiceMicrosoft Word +2
Office Supervisor
Front Desk Supervisor
Highgate HotelsPay not stated New Orleans, LA, USDriver's LicenseEmergency ProceduresKey ControlFront Desk Supervisor - Exempt
U.S. Dermatology PartnersPay not stated Stillwater-W 12th - Stillwater, OK 74074Insurance EligibilityCustomer ServiceInsurance- Pay not stated Riverdale, GA, GeorgiaCPR CertificationRegistered NurseEMTALADe-escalationRN License
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