Customer Service Supervisor vs Office Manager
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Customer Service Supervisor
$58,200 typical, a year
Most Customer Service Supervisors earn $41,600 to $75,000 a year.
From 316 postings that list pay
740 open jobs now
Customer Service Supervisor salaries Customer Service Supervisor jobs
Office Manager
$66,600 typical, a year
Most Office Managers earn $55,100 to $82,500 a year.
From 245 postings that list pay
891 open jobs now
Office Managers typically earn about $8,400 more a year than Customer Service Supervisors.
What each one does
Customer Service Supervisor
- Lead, coach, and develop a team of customer service representatives.
- Monitor team performance and provide constructive feedback to improve results.
- Handle escalated customer issues and ensure timely resolutions.
- Train new team members and support their ongoing skill development.
- Communicate process changes, policies, and updates to the team.
- Collaborate with other departments to improve customer service processes.
Summed up from 30 job postings
Office Manager
- Oversee daily office operations and keep workflows running smoothly.
- Manage accounts payable and accounts receivable processes.
- Process payroll and manage employee benefits.
- Maintain accurate financial records and prepare reports.
- Coordinate vendor relationships and manage office supplies.
- Support human resources functions and staff development.
Summed up from 30 job postings
Skills employers ask for
Customer Service Supervisor
Asked for in both
- Customer Service 8 in 10 postings
- Microsoft Office 2 in 10 postings
More common in Customer Service Supervisor postings
- Coaching 3 in 10 postings
- Guest Service 3 in 10 postings
- Guest Relations 2 in 10 postings
- Concierge Operations 2 in 10 postings
- Process Improvement 1 in 10 postings
Office Manager
Asked for in both
- Customer Service 2 in 10 postings
- Microsoft Office 4 in 10 postings
More common in Office Manager postings
- Office Management 6 in 10 postings
- Microsoft Excel 3 in 10 postings
- Payroll 2 in 10 postings
- Accounts Payable 2 in 10 postings
- Accounts Receivable 2 in 10 postings
- Microsoft Word 2 in 10 postings
- Microsoft Outlook 2 in 10 postings
Out of each role's current postings.
Licenses and certifications
Customer Service Supervisor
- Duty Manager Certificate 2 in 10 postings
Office Manager
None stand out in current postings.
Open jobs
Customer Service Supervisor
Client Service Supervisor
SPS North AmericaPay not stated West Columbia, South Carolina, United StatesProject ManagementForecastingCustomer ServiceCustomer Relationship Management (CRM)Document Management +2- $70k - $80k/yrstated Lancaster, OH, US, 0043130Customer ServiceCoachingAuditing
Supervisor, Operations
NomadGaoPay not stated Virtual- South CarolinaMicrosoft ExcelMicrosoft PowerPointMicrosoft OfficeCustomer ServiceMicrosoft Word +2
Office Manager
Office Manager
STR Behavioral HealthPay not stated STR Bethlehem - Bethlehem, PA 18017Driver's LicenseInventory ManagementTB TestCPR CertificationOffice Manager
Sunrise CommunityPay not stated Charleston, SCAccounts PayableDriver's LicenseAccounts ReceivablePayrollDrug Screen
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