Call Center Representative vs Receptionist
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Pay
Call Center Representative
Not enough postings list pay yet.
260 open jobs now
Call Center Representative salaries Call Center Representative jobs
Receptionist
$38,500 typical, a year
Most Receptionists earn $35,000 to $41,600 a year.
From 1,154 postings that list pay
3,598 open jobs now
What each one does
Call Center Representative
- Answer customer inquiries via phone, email, or chat.
- Resolve customer issues and answer questions.
- Process customer orders, transactions, or account changes.
- Build and maintain positive customer relationships.
- Research and troubleshoot problems or technical issues.
- Document customer interactions and maintain accurate records.
Summed up from 30 job postings
Receptionist
- Greet visitors and answer the telephone in a professional manner.
- Answer and direct incoming phone calls to the appropriate person.
- Sort, distribute, and manage incoming and outgoing mail.
- Maintain a clean, organized, and welcoming reception area.
- Perform general administrative tasks such as filing and photocopying.
- Schedule appointments and coordinate meeting room bookings.
Summed up from 30 job postings
Skills employers ask for
Call Center Representative
Asked for in both
- Customer Service 6 in 10 postings
- Microsoft Office 2 in 10 postings
- Microsoft Excel 1 in 10 postings
- Data Entry 1 in 10 postings
- Microsoft Outlook 1 in 10 postings
- Microsoft Word 1 in 10 postings
More common in Call Center Representative postings
- Call Center Operations 2 in 10 postings
- Call Center Software 1 in 10 postings
- Phone Etiquette 1 in 10 postings
Receptionist
Asked for in both
- Customer Service 4 in 10 postings
- Microsoft Office 3 in 10 postings
- Microsoft Excel 1 in 10 postings
- Data Entry 1 in 10 postings
- Microsoft Outlook 1 in 10 postings
- Microsoft Word 1 in 10 postings
More common in Receptionist postings
- Long-Term Disability 1 in 10 postings
- Health Savings Accounts (HSAs) 1 in 10 postings
- Front Desk Reception 1 in 10 postings
Out of each role's current postings.
Open jobs
Call Center Representative
Contact Center Specialist I
Kaiser PermanentePay not stated Reno, NV, US RemoteMicrosoft OfficeData EntryOperational DataCustomer ServiceCustomer Care Specialist
Bell and HowellPay not stated Durham, NC OnsiteMicrosoft ExcelCustomer ServiceSalesforceCustomer Relationship Management (CRM)Customer Care Specialist
Vitality Group International, Inc.$16.5/hr Employer statedLittle Rock, Arkansas, United StatesCustomer Service
Receptionist
Veterinary Receptionist
Animal Dermatology ClinicPay not stated Woodland Hills, CARetail SalesCustomer ServicePart Time Receptionist (AM)
Silverado$18 - $20/hr Employer statedLee's Summit, MissouriMicrosoft ExcelMicrosoft WordCustomer Service
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