Call Center Representative vs Hotel Front Desk Agent

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Pay

Call Center Representative

Not enough postings list pay yet.

237 open jobs now

Call Center Representative salaries Call Center Representative jobs

Hotel Front Desk Agent

$37,400 typical, a year

Most Hotel Front Desk Agents earn $34,300 to $44,700 a year.

From 576 postings that list pay

4,842 open jobs now

Hotel Front Desk Agent salaries Hotel Front Desk Agent jobs

What each one does

Call Center Representative

  • Answer customer inquiries via phone, email, or chat.
  • Resolve customer issues and answer questions.
  • Process customer orders, transactions, or account changes.
  • Build and maintain positive customer relationships.
  • Research and troubleshoot problems or technical issues.
  • Document customer interactions and maintain accurate records.

Summed up from 30 job postings

Hotel Front Desk Agent

  • Greet guests and check them in and out efficiently.
  • Answer phones and respond to guest inquiries promptly.
  • Make and confirm reservations for hotel rooms.
  • Process guest payments and maintain accurate financial records.
  • Issue room keys and assign rooms to guests.
  • Maintain a clean and organized front desk area.

Summed up from 30 job postings

Skills employers ask for

Call Center Representative

Asked for in both

  • Customer Service 7 in 10 postings
  • High School Diploma 4 in 10 postings
  • Microsoft Office 3 in 10 postings

More common in Call Center Representative postings

  • Call Center Operations 2 in 10 postings
  • Microsoft Excel 2 in 10 postings
  • Data Entry 1 in 10 postings
  • Microsoft Outlook 1 in 10 postings
  • Call Center Software 1 in 10 postings
  • Associate Degree 1 in 10 postings
  • Salesforce 1 in 10 postings

Hotel Front Desk Agent

Asked for in both

  • Customer Service 4 in 10 postings
  • High School Diploma 3 in 10 postings
  • Microsoft Office 1 in 10 postings

More common in Hotel Front Desk Agent postings

  • Guest Service 5 in 10 postings
  • Cash Handling 3 in 10 postings
  • Emergency Procedures 1 in 10 postings
  • Property Management System (PMS) 1 in 10 postings
  • Front Desk Reception 1 in 15 postings
  • Guest Reservation Management 1 in 15 postings
  • Driver's License 1 in 20 postings

Out of each role's current postings.

Open jobs

Call Center Representative

  • Customer Care Specialist

    Automotive Product Consultants
    Pay not stated Chesterfield, MO Onsite
    Microsoft OfficeCustomer ServiceCall Center Operations
    3 days ago
    Apply
  • Customer Care Specialist

    Bell and Howell
    Pay not stated Durham, NC Onsite
    Microsoft ExcelCustomer ServiceSalesforceCustomer Relationship Management (CRM)
    Entry level · 1-2 yrs exp 3 days ago
    Apply
  • Pay not stated Salem, OR Onsite
    Customer ServiceAuditingRecords ManagementTime TrackingDocument Management
    3 days ago
    Apply

Hotel Front Desk Agent

  • Pay not stated Phoenix, AZ Onsite
    Guest Service
    1 day ago
    Apply
  • Pay not stated The Grove West Seattle Inn, 3512 SW Alaska St, Seattle, Washington, United States of America
    Microsoft ExcelMicrosoft OutlookCash HandlingMicrosoft OfficeReconciliations +1
    Entry level · 1+ yrs exp 2 days ago
    Apply
  • Pay not stated The Grove West Seattle Inn, 3512 SW Alaska St, Seattle, Washington, United States of America
    Cash HandlingCustomer ServicePBX OperationsProperty Management
    2 days ago
    Apply

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