Call Center Representative vs Hotel Front Desk Agent
Pay, skills and open jobs side by side, from current job postings across the US.
Pay
Call Center Representative
Not enough postings list pay yet.
237 open jobs now
Call Center Representative salaries Call Center Representative jobs
Hotel Front Desk Agent
$37,400 typical, a year
Most Hotel Front Desk Agents earn $34,300 to $44,700 a year.
From 576 postings that list pay
4,842 open jobs now
What each one does
Call Center Representative
- Answer customer inquiries via phone, email, or chat.
- Resolve customer issues and answer questions.
- Process customer orders, transactions, or account changes.
- Build and maintain positive customer relationships.
- Research and troubleshoot problems or technical issues.
- Document customer interactions and maintain accurate records.
Summed up from 30 job postings
Hotel Front Desk Agent
- Greet guests and check them in and out efficiently.
- Answer phones and respond to guest inquiries promptly.
- Make and confirm reservations for hotel rooms.
- Process guest payments and maintain accurate financial records.
- Issue room keys and assign rooms to guests.
- Maintain a clean and organized front desk area.
Summed up from 30 job postings
Skills employers ask for
Call Center Representative
Asked for in both
- Customer Service 7 in 10 postings
- High School Diploma 4 in 10 postings
- Microsoft Office 3 in 10 postings
More common in Call Center Representative postings
- Call Center Operations 2 in 10 postings
- Microsoft Excel 2 in 10 postings
- Data Entry 1 in 10 postings
- Microsoft Outlook 1 in 10 postings
- Call Center Software 1 in 10 postings
- Associate Degree 1 in 10 postings
- Salesforce 1 in 10 postings
Hotel Front Desk Agent
Asked for in both
- Customer Service 4 in 10 postings
- High School Diploma 3 in 10 postings
- Microsoft Office 1 in 10 postings
More common in Hotel Front Desk Agent postings
- Guest Service 5 in 10 postings
- Cash Handling 3 in 10 postings
- Emergency Procedures 1 in 10 postings
- Property Management System (PMS) 1 in 10 postings
- Front Desk Reception 1 in 15 postings
- Guest Reservation Management 1 in 15 postings
- Driver's License 1 in 20 postings
Out of each role's current postings.
Open jobs
Call Center Representative
Customer Care Specialist
Automotive Product ConsultantsPay not stated Chesterfield, MO OnsiteMicrosoft OfficeCustomer ServiceCall Center OperationsCustomer Care Specialist
Bell and HowellPay not stated Durham, NC OnsiteMicrosoft ExcelCustomer ServiceSalesforceCustomer Relationship Management (CRM)Customer Care Support Specialist
GT IndependencePay not stated Salem, OR OnsiteCustomer ServiceAuditingRecords ManagementTime TrackingDocument Management
Hotel Front Desk Agent
Front Desk Agent - The Peak Phoenix, a Hilton Resort
Crescent Hotels & ResortsPay not stated Phoenix, AZ OnsiteGuest ServiceNight Audit (PT) | The Grove
TamaracksunvalleyPay not stated The Grove West Seattle Inn, 3512 SW Alaska St, Seattle, Washington, United States of AmericaMicrosoft ExcelMicrosoft OutlookCash HandlingMicrosoft OfficeReconciliations +1Front Desk Agent (PT) | The Grove
TamaracksunvalleyPay not stated The Grove West Seattle Inn, 3512 SW Alaska St, Seattle, Washington, United States of AmericaCash HandlingCustomer ServicePBX OperationsProperty Management
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