Account Manager vs Customer Success Manager

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Pay

Account Manager

$102,800 typical, a year

Most Account Managers earn $77,500 to $142,500 a year.

From 3,529 postings that list pay

9,410 open jobs now

Account Manager salaries Account Manager jobs

Customer Success Manager

$120,500 typical, a year

Most Customer Success Managers earn $82,500 to $167,600 a year.

From 854 postings that list pay

2,222 open jobs now

Customer Success Manager salaries Customer Success Manager jobs

Customer Success Managers typically earn about $17,700 more a year than Account Managers.

What each one does

Account Manager

  • Manage and maintain relationships with existing clients.
  • Develop and secure new business opportunities.
  • Monitor account health and prevent customer churn.
  • Coordinate with internal teams to deliver solutions.
  • Prepare and present proposals to customers.
  • Track and forecast sales performance and targets.

Summed up from 30 job postings

Customer Success Manager

  • Build and maintain strong relationships with clients as their main point of contact.
  • Identify and drive opportunities for account growth including renewals and upsells.
  • Proactively monitor customer health usage trends and satisfaction to mitigate churn.
  • Collaborate with sales product marketing and support to deliver a seamless client experience.
  • Develop and deliver regular business reviews demonstrating ROI and helping customers achieve objectives.
  • Partner cross functionally with internal teams to solve client facing issues.

Summed up from 30 job postings

Skills employers ask for

Account Manager

Asked for in both

  • Account Management 4 in 10 postings
  • Bachelor's Degree 2 in 10 postings
  • Microsoft Office 2 in 10 postings
  • Microsoft Excel 2 in 10 postings
  • Salesforce 1 in 10 postings
  • Business Degree 1 in 10 postings

More common in Account Manager postings

  • Customer Service 1 in 10 postings
  • Client Relationship 1 in 10 postings
  • Client Relationship Management 1 in 10 postings
  • Microsoft PowerPoint 1 in 10 postings

Customer Success Manager

Asked for in both

  • Account Management 6 in 10 postings
  • Bachelor's Degree 2 in 10 postings
  • Microsoft Office 2 in 10 postings
  • Microsoft Excel 1 in 10 postings
  • Salesforce 2 in 10 postings
  • Business Degree 1 in 10 postings

More common in Customer Success Manager postings

  • Account Planning 2 in 10 postings
  • Driver's License 1 in 10 postings
  • Customer Relationship Management (CRM) 1 in 10 postings
  • Project Management 1 in 10 postings

Out of each role's current postings.

Open jobs

Account Manager

Customer Success Manager

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