Technical Writer

Location: Pittsfield, MA Pay: $70,000 – $90,000 per year Job Type: Full-Time / Engineering Schedule: First Shift / Day Shift (7am – 3:30pm) | Hybrid/Remote Benefits: Health, Dental, Vision, 401(k), Paid Time Off, Holidays About Lenco Armored Vehicles: Lenco Armored Vehicles is a U.S.-based manufacturer of specialized armored vehicles used by law enforcement, military, fire, and rescue agencies worldwide. Our work directly supports first responders operating in high-risk environments. We offer long-term stability, consistent production schedules, and a mission-driven manufacturing environment. Job Summary: The Technical Writer is responsible for developing, creating, organizing, and maintaining Standard Work Instructions (SWIs), Production Bulletins (PBs), and other technical documentation supporting Engineering, Manufacturing, and Production operations. This position focuses on creating clear, accurate, and job-specific documentation to ensure consistency, efficiency, quality, and standardization across production processes. What You’ll Do: Develop, write, and maintain Standard Work Instructions (SWIs) for manufacturing, assembly, production, and repair processes. Create Production Bulletins (PBs) and technical documentation ensuring instructions are consistent and specific to production requirements. Partner with Engineering, Manufacturing, and Production personnel on the shop floor to gather technical data and document active processes. Collaborate with the Engineering Manager to establish documentation standards, organizational structures, workflow diagrams, and department maps. Review existing production processes to identify gaps, resolve inconsistencies, and support continuous improvement initiatives. Combine written instructions with engineering drawings, CAD models, diagrams, and photographs for clear shop floor guidance. Comply with safety, environmental, and data protection guidelines while maintaining documentation systems. What We’re Looking For: Experience working in a manufacturing or production environment with an understanding of assembly methods and production workflows. Proven ability to translate complex manufacturing procedures into clear, structured, and visually supported work instructions. Experience with ERP, PDM, or related manufacturing document management systems preferred. Familiarity with SolidWorks, SolidWorks Composer, or SolidWorks Visualize is a plus. Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Strong cross-functional communication skills to work closely with Engineering, Production, and Technical Services. Associate or Bachelor’s degree in Technical Writing, Engineering Technology, Manufacturing Technology, or equivalent relevant manufacturing experience. Why Work at Lenco: Engineering role with a focus on high-stakes, life-saving technology Stable, full-time career with a growing U.S. manufacturer Purpose-driven products that protect first responders and military personnel Modern engineering environment with access to specialized equipment Competitive salary and comprehensive benefits package