Systems Analyst – Computing Services Analyst - Powell, WY

Join the Northwest College Team – Systems Support - Computing Services Analyst (On-Campus) We’re seeking a skilled Computing Services Analyst to support the technology that powers our campus. This on-site role installs, maintains, supports, and repairs computer systems, hardware, and software across the College and performs advanced diagnostic analysis, troubleshooting, and resolution of computing problems, including multiple-level software conflicts.

Where the vistas are spectacular, the land is wild, the people are genuinely friendly and the opportunities are as large and varied as the Wyoming skies, located just 70 miles from Yellowstone National Park, Northwest College offers a high quality of life . Our staff enjoy the opportunity to live and work in a truly inspiring environment and are integral to supporting our campus technology all while enjoying outdoor adventures, cultural experiences, and community connection just minutes from campus.

Northwest College values and rewards your work with competitive pay, comprehensive benefits, retirement options, tuition support, and Wyoming’s no state income tax — making it easier to enjoy life both on campus and off.

A rural, comprehensive community college with a historical emphasis on diverse transfer programs, select technical programs featuring strong general education components, and total-student development services, Northwest College boasts general and developmental education as institutional strengths. Top quality education and exceptional student services — Northwest College hallmarks — are delivered by a devoted faculty and support staff. Northwest College is accredited through the Higher Learning Commission.

Essential Responsibilities & Duties:

• Supervises and participates in the maintenance of personal computers in multiple computer labs and on multiple campuses, which includes implementing securing procedures and planning for future equipment requirements and lab modifications or rebuilds.
• Performs advanced diagnostic analysis, troubleshooting, and resolution of computing problems, including multiple-level software conflicts.
• Researches and recommendations the procurement of hardware, software, equipment, materials, and related items from available vendors; prepares applicable specifications and requests for quotes.
• Supervises and participates in the installation, troubleshooting, and security of all desktop computing systems, including prioritizing the needs of staff, faculty, and students.
• Administers and maintains applicable computer network, which includes implementing security procedures and planning for future equipment requirements.
• Maintains system configurations and hardware and software inventories.
• Monitors software and licensing on computers and related equipment.
• Prepares, reviews, interprets, and analyzes a variety of information, data, and reports; makes recommendations based on findings.
• Provides advanced level system support to users.
• Performs other duties of a similar nature or level.

Required Training and Experience: Associate Degree or two-year technical certificate in Computer Science or computer operations related field, and at least three years of experience in installing, maintaining, supporting, and/or repairing computer systems, hardware, and software, one of which was in a lead worker or supervisory role; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Required Knowledge, Skills, and Abilities:

• Project management principles;
• Computer networking principles;
• Multiple computer operating systems;
• Networking principles;
• Budgeting principles;
• Inventory management principles and practices;
• Applicable operating systems;
• Applicable computer systems.

Skill in:

• Prioritizing and assigning work;
• Evaluating hardware and software applications;
• Communicating technical information to a non-technical audience;
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions, and making recommendations in support of goals;
• Managing projects;
• Interpreting operational needs;
• Coordinating projects;
• Reading and comprehending wiring diagrams, technical papers, publications, and/or other related technical documentation;
• Organizing and monitoring computing systems campus-wide;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
  
  

Physical Requirements: Positions in this class typically require: climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, lifting, fingering, grasping, talking, hearing, seeing and repetitive motions.

Special Instructions to Applicants: Cover Letter with Salary Requirements Required – Please provide your salary requirements in the cover letter; Current Resume Required

Transcripts and/or Certificates – For evidence of educational completion, please attach unofficial transcripts and/or certificates. Official transcripts will be required upon hire. Please remove security sensitive information such as social security numbers and date of birth from the transcripts. All transcripts and/or certificates must be attached as one document to this online application.

Web Based Video Interviewing Capabilities Required – Candidates who are selected for screening interviews must have the ability to access and utilize a web-based video interviewing product. Candidates will need to provide and have access to a computer, laptop or an acceptable mobile device such as a tablet computer with good internet access, audio listening capabilities, microphone, and a web camera. Candidates must have the ability to accept a user agreement and software download of a web-based video interviewing product which we will provide.

To learn more about our college, community and area, click the links below:
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For more information and to apply  the employer's site - please provide your cover letter with salary requirements.

Northwest College is an Equal Opportunity Employer.