Service Advisor

Pay: $800.00 - $1,800.00 per week About Us:At Crippen GMC Mazda Volvo, we take pride in delivering exceptional service and high-quality vehicles to our customers. We are looking for motivated individuals who are eager to start their career in the automotive industry and grow with our team. Job Description:Crippen GMC Mazda Volvo has an immediate opening for a Service Advisor to join our fast-paced and high-volume service department. Representing three major franchises and servicing all makes and models, Crippen offers a dynamic and rewarding work environment for driven, customer-focused professionals. Greet customers promptly and courteously, listening attentively to their vehicle service concerns. Greet customers promptly and courteously, listening attentively to their vehicle service concerns. Write detailed and accurate repair orders, relaying customer issues to the service team. Write detailed and accurate repair orders, relaying customer issues to the service team. Answer incoming phone calls and respond to customer inquiries. Answer incoming phone calls and respond to customer inquiries. Provide estimates and schedule service appointments via phone or in person. Provide estimates and schedule service appointments via phone or in person. Recommend and sell required and recommended service work. Recommend and sell required and recommended service work. Maintain clear, thorough documentation of service performed, recommendations made and declined repairs. Maintain clear, thorough documentation of service performed, recommendations made and declined repairs. Foster strong relationships with customers through consistent and professional communication. Foster strong relationships with customers through consistent and professional communication. Work closely with service technicians to ensure accurate diagnosis and timely service completion. Work closely with service technicians to ensure accurate diagnosis and timely service completion. Prepare, assign, and document service loaner vehicles appropriately. Prepare, assign, and document service loaner vehicles appropriately. Ensure warranty work is properly documented and submitted. Ensure warranty work is properly documented and submitted. Keep work area clean, organized, and professional. Keep work area clean, organized, and professional. Basic computer proficiency and phone handling skills. Basic computer proficiency and phone handling skills. Friendly, upbeat personality with a positive attitude. Friendly, upbeat personality with a positive attitude. Strong customer service orientation and a desire to help others. Strong customer service orientation and a desire to help others. Excellent verbal and written communication skills. Excellent verbal and written communication skills. Professional appearance and demeanor. Professional appearance and demeanor. Valid driver's license with a clean driving record. Valid driver's license with a clean driving record. A busy, supportive work environment with a high volume of customer traffic. Ongoing training and opportunities for professional development. Competitive compensation and benefits package. A chance to grow your career with a well-established and respected dealership group. customer service: 1 year (Preferred) customer service: 1 year (Preferred)