Program Manager – Manufacturing

Our client in Dayton, Ohio is seeking a Program Manager — Manufacturing.  This role is on-site, 5 days per week.  Build Customer Relationships. Lead Programs. Drive Growth. Are you a customer-focused manufacturing professional who can turn complex requirements into successful programs?   Our client is seeking a Program Manager to serve as the primary connection between customers and their cross-functional manufacturing teams. In this role, you’ll own customer relationships, coordinate program execution, and drive account profitability. You’ll advocate for customer needs while developing practical solutions that support both the customer and the business. What You’ll Do Lead Customer Programs Serve as the primary customer contact for business and technical communication. Build strong relationships, understand customer expectations, and proactively resolve technical and commercial issues. Lead quarterly business reviews with customers and internal stakeholders. Coordinate schedules and customer requirements across Engineering, Manufacturing, Materials, Quality, and Logistics to support product quality and on-time delivery. Lead cross-functional teams through new product launches, engineering changes, product enhancements, and redesigns. Drive Account Performance and Growth Manage account profitability and margins against business goals. Lead cost-improvement initiatives and identify opportunities to reduce business interruption risks. Partner with Sales to expand existing accounts and secure follow-on business. Support strategic pricing, proposals, negotiations, and contract reviews. Own the quotation process, coordinating internal inputs through proposal delivery. Maintain rolling product forecasts to support capacity planning, backlog management, and inventory decisions. What You’ll Bring Bachelor’s degree in Engineering or another technical discipline. At least 3 years of program, project, or account management experience in a contract manufacturing environment. A demonstrated ability to balance customer expectations with operational and business requirements. Strong cross-functional leadership skills and experience working with Engineering, Manufacturing, Sales, and other teams. Excellent communication, presentation, listening, and relationship-building skills. Strong organizational and analytical skills, with the ability to prioritize competing demands. Experience developing and executing program or project plans. Proficiency in Microsoft Office and relevant project management tools. Preferred Qualifications Experience with contract reviews, negotiation, customer service, sales, or value-based pricing. Familiarity with ERP systems. Master’s degree or relevant professional certifications. Ability to read and interpret blueprints. Work Location and Travel On-site in Dayton, Ohio, five days per week. Ability to travel up to 25% of the time. Ability to move throughout manufacturing facilities, including walking between work areas or buildings. Bring your customer focus, manufacturing knowledge, and leadership skills to a role where you can directly influence program success and business growth.  Apply today.