Program Manager

Program Manager (Fresno) Engaging Hearts & Minds · California · 5241 N. Maple Ave., Fresno, CA 93740 Pay: $70,000 – $78,000/year Description JOB SUMMARY: We are seeking a Program Manager who is strategic, organized, and people-centered to oversee the successful implementation of out-of-school-time programs serving TK–8th grade students. The Program Manager leads the day-to-day execution and quality of programs across multiple sites, ensuring strong student experiences, effective instruction, and operational excellence. This role supervises and supports Instructional & Program Support Site Leads, builds staff capacity, and ensures programs are implemented with fidelity. This is an in-person role based in Fresno, with regular travel to program sites (approximately 15–25%) to support implementation, observe program quality, and coach staff.ESSENTIAL DUTIES AND RESPONSIBILITIES:Overseeing Programs● Manage a portfolio of in-person and virtual programs toward strong, equity-focused outcomes● Oversee program implementation across sites, ensuring alignment with curriculum, schedules, and program goals● Monitor program quality, including student engagement, attendance, and instructional effectiveness● Use data to track progress and adjust program supports to meet goals● Gather, maintain, and analyze program data to inform decision-making and improve program efficiency● Travel to program sites (approximately 15–25%) to support implementation and observe program quality● Maintain accurate program records and ensure compliance with al program requirements● Support program budgets and resource alocation Program Quality & Continuous Improvement● Support program evaluations and implement feedback and recommendations● Gather input from staff and partners to identify needs and areas for improvement● Use data and site observations to inform program adjustments and strengthen outcomes● Ensure consistent, high-quality program implementation across sites Staff Management & Coaching● Supervise, coach, and support Instructional & Program Support Site Leads and instructional staff● Lead regular check-ins, observations, and feedback cycles● Support staff development in instruction, classroom management, and program execution● Assist with hiring, onboarding, and training staff● Foster a colaborative, accountable, and positive team culture Program Planning & Coordination● Lead program planning, including scheduling, staffing, and site coordination● Develop and maintain systems and templates to streamline scheduling, program coordination, and site operations● Ensure al sites are prepared with curriculum, materials, and necessary resources● Coordinate across teams to support smooth program operations● Support student recruitment and enrolment efforts Partnership & Communication● Build and maintain strong relationships with school partners and stakeholders● Communicate effectively with staff, families, and partners● Serve as a key point of contact for program-related communicationEDUCATION AND EXPERIENCE:● Bachelor’s Degree required (Master’s preferred)● 3+ years of experience in education, after-school, or youth development programs● Experience managing or leading teams● Experience supporting multi-site program implementation preferred● Experience using data to drive program improvement● Proficiency with Google Suite and ZoomQUALIFICATIONS AND DESIRED CHARACTERISTICS:● Strong leadership and team management skils● Ability to coach and develop staff effectively● Highly organized with strong attention to detail● Strong communication and relationship-building ski ls● Ability to manage multiple priorities and deadlines● Strong problem-solving and decision-making ski ls● Experience working with underserved or multilingual communities preferred● Bilingual (Spanish) preferredADDITIONAL REQUIREMENTS:● Must meet background clearance requirements (DOJ/FBI Live Scan)COMPENSATION RANGE: Salary $70,000 - $78,000 Location: Fresno, CA Benefits Benefits available to full-time employees that have completed the initial 90-day probationary period: • 401(k) • Dental insurance • Flexible schedule • Flexible spending account • Health insurance • Paid time off • Vision insurance • Life insurance Apply on external site