RCM Implementation Manager

beBright is seeking an experienced and organized RCM Implementation Manager.

WHO WE ARE:

At beBright, smiles are the most important part of every day. Founded with the purpose of creating smiles and providing superior dental outcomes with a dual specialty integrated care model, beBright is a leader in pediatric dentistry and orthodontics. Our doctor-owned and led shared services organization is centered around providing administrative and operational support with unlimited growth opportunities.

KEY RESPONSIBILITIES:

Training and Enablement:

• Build and deliver training on new systems, workflows, and revenue cycle processes for office and central teams.

• Create and maintain standard operating procedures and documentation, and drive adoption across locations.

Software Conversion and Implementation:

• Lead conversions and migrations between practice management systems, including data migration, configuration, testing, and go-live.

• Plan and run pilots and phased rollouts, standardizing setup and configuration across systems.

Analytics and Reporting:

• Build and maintain KPI dashboards and reporting across the revenue cycle.

• Measure performance before and after each implementation and use the data to prioritize process improvements.

• Surface trends in denials, AR, and cash flow to leadership.

Project and Team Leadership:

• Own project plans, timelines, and stakeholder communication for each initiative.

• Manage and mentor implementation and analyst staff and coordinate cross-functional resources as the function scales.

QUALIFICATIONS:

• Associate or Bachelor's degree in a related field, or equivalent experience.

• Minimum of 6 years of experience in revenue cycle management with a strong project, implementation, or change-management track record.

• Hands-on experience with practice management system conversions or software implementations.

• Strong data and reporting skills, including building dashboards and analyzing performance metrics.

• Experience developing and delivering training and documentation.

• Demonstrated project or people leadership experience.

• Excellent analytical, problem-solving, and communication skills.

• PMP or comparable project management certification is a plus.

BENEFITS:

• Competitive salary commensurate with experience.

• Comprehensive benefits package including health insurance, dental coverage, and vision benefits.

• Retirement savings plan with employer safe harbor program

• Paid time off and holidays.

• Continuing education opportunities to enhance skills and knowledge in revenue cycle management.