End User Computing Workplace Architect

The End User Computing (EUC) Workplace Architect is responsible for designing, implementing, and optimizing the digital workplace environment to ensure seamless, secure, and efficient end-user experiences. This role collaborates with IT, security, and business stakeholders to deliver workplace solutions that enable productivity, mobility, and collaboration across the organization.

•     Design and develop end user computing solutions, including desktop, laptop, mobile device, and virtual desktop infrastructure (VDI) environments.

•     Lead the architecture and deployment of modern workplace technologies such as Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration platforms (e.g., Teams, SharePoint).

•     Assess current workplace environments, identify areas for improvement, and recommend technology upgrades or process changes.

•     Work closely with cybersecurity teams to ensure workplace solutions meet organizational security, compliance, and regulatory requirements.

•     Develop and maintain technical standards, documentation, and architecture diagrams for EUC solutions.

•     Evaluate tools to enhance end user productivity and experience.

•     Provide technical leadership and guidance to EUC support teams, ensuring best practices are followed throughout the solution lifecycle.

•     Drive automation initiatives to streamline device provisioning, application deployment, patching, and configuration management.

•     Stay abreast of emerging technologies and trends in the digital workplace and end user computing space.

Modalidad de trabajo híbrida con presencialidad en Bilbao.

Certificaciones deseadas:

Relevant certifications

•     MS-102 (Microsoft 365 Administrator) – tenant, security, identity fundamentals,

•     SC-300 (Identity and Access Administrator) – Conditional Access, RBAC,

•     SC-400 (Information Protection Admin) – Purview labels/DLP/records,

•     MS 700 (Teams Admin), MS 720 or successor (Teams Voice), 

•     SBC & SIP Foundational

•     AI-102 / AI-900 – AI solutioning foundations; 

•     PL-400/PL-700 if leveraging Copilot Studio/Power Platform,

Modalida

•     Design and develop end user computing solutions, including desktop, laptop, mobile device, and virtual desktop infrastructure (VDI) environments.

•     Lead the architecture and deployment of modern workplace technologies such as Microsoft 365, Windows 11, Endpoint Manager (Intune), and collaboration platforms (e.g., Teams, SharePoint).

•     Assess current workplace environments, identify areas for improvement, and recommend technology upgrades or process changes.

•     Work closely with cybersecurity teams to ensure workplace solutions meet organizational security, compliance, and regulatory requirements.

•     Develop and maintain technical standards, documentation, and architecture diagrams for EUC solutions.

•     Evaluate tools to enhance end user productivity and experience.

•     Provide technical leadership and guidance to EUC support teams, ensuring best practices are followed throughout the solution lifecycle.

•     Drive automation initiatives to streamline device provisioning, application deployment, patching, and configuration management.

•     Stay abreast of emerging technologies and trends in the digital workplace and end user computing space.

Required Qualifications

•     Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

•     5+ years of experience in end user computing, workplace architecture, or related IT roles.

•     Strong knowledge of Microsoft 365, Windows OS, mobile device management (MDM), and VDI solutions.

•     Experience with device lifecycle management, application packaging and deployment, and identity and access management.

•     Familiarity with security frameworks and compliance standards (e.g., ISO 27001, NIST, GDPR).

•     Excellent communication, collaboration, and stakeholder management skills.

•     Strong analytical and problem-solving abilities.

•     Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Azure Solutions Architect, Citrix Certified Expert) are a plus.

•     English proficiency in international context (preferred: certified, minimum CEFR B2; IELTS 6.5; or equivalent)