Voxdata jobs

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  • $17/hr Employer stated
    Sales and Retention Agent We are not currently hiring for this position. Please note: We only accept applications from the Greater Montreal area. In addition, fluency in English is required, as some of our customers are located outside Quebec and communicate only in English.  Ready to join one of the leading contact centres in Montreal? VOXDATA is waiting for you!  Are you proud of your communication skills? Are you motivated by the idea of achieving exceptional performance? Are you passionate about sales? Then this is the job for you! VOXDATA is looking for new talent to join our team and become the next experts dedicated to delivering an unrivalled customer experience!  Your main tasks This position is involving customers using an in-vehicle service, answering sales-related inbound calls (no prior knowledge of cars is necessary). Your specific tasks will include:  Answering inbound calls with a high level of professionalism and accuracy.  Assisting customers with making changes to service plans and answering billing inquiries.  Retaining customers calling to cancel or reduce services.  Offer information relating to what the service includes, its use, and its benefits to customers.   Upselling related features included in the service.  Your qualifications What do we think makes someone a great candidate? We’re looking for people who:  Speak English fluently or are bilingual in French and English.  Can work 40 hours/week anytime during the campaign operational days and hours: Monday to Sunday, between 7:00 AM to 12:00 AM (midnight). *Please note this is a permanent, full-time position, therefore, we are most interested in candidates who can remain at 40 hours/week, year-round. Have worked in sales, retail, or call centers before; or have translatable experience from other industries.  Can learn how to use and operate multiple computer programs with ease.  Consider themselves to be problem-solvers, adaptable to changing situations and are motivated to be the best of the best!  Our exceptional conditions and advantages The base salary for this position is $16.10/hour for English-only candidates, and $17.00/hour for bilingual candidates, with the chance to earn bonuses.  Here are some reasons why working at VOXDATA is such a great experience:  Competitive additional benefits: These include bonus plans, additional bonuses for top performers (gift cards and extra money!), insurance coverages (health, life, and dental), and employee referral bonuses up to $500 per person.  A newly improved employee perk program: Offering discounts to use at local attractions and other services.  Monthly events and contests at the office: With prizes to win, holiday parties, and staff recognition events.  Internal growth opportunities: We promote internal mobility with roles such as team leader, coach, trainer, mentor, and even administrative positions. We are proud to turn to our current staff for promotions whenever possible.  A variety of position types: Customer service, sales, and technical support, with bilingual roles and ranging scheduling options. We want to highlight your unique skillset in a position that is best suited to you.  Prime location: An easily accessible and coveted office location in the heart of Downtown Montreal, with the option to work from home.  A diverse, supportive, and encouraging work environment; our goal is to help our agents shine and succeed to their fullest potential.  Development opportunities: Through team meetings, one-on-one coaching sessions, and performance evaluations; we help you enhance your skills and become an expert in your role.  Submit an application now to start the hiring process started and see for yourself why working at VOXDATA is such a unique experience!  PrevPrevious NextNext Temps plein Télétravail 40h/semaine Bac en administration Apply here! Job application * * * * * CV* Maximum file size: 52.43MB reCAPTCHA If you are human, leave this field blank. Send *The information collected via this form is for VOXDATA's exclusive use in communicating with you, as described in our privacy policy. We look forward to working with you! Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us! SEE OUR AVAILABLE POSITIONS Remote
    EnglishFrench
    Entry level 3 weeks ago
    Apply
  • $17/hr Employer stated
    Customer Service Agent (Travel Industry) Upcoming available start dates: Thursday, October 30th, 2025 (10-30-2025), Thursday, November 6th, 2025 (11-06-2025), Monday, November 17th, 2025 (11-17-2025) Please note: We only accept applications from the Greater Montreal area. In addition, fluency in English is required, as some of our customers are located outside Quebec and communicate only in English.  Ready to join one of the leading contact centres in Montreal? VOXDATA is waiting for you!  Are you a friendly, dynamic person determined to deliver exceptional customer service? Do you have a passion for travel and a genuine desire to help others? Then, this position is for you! VOXDATA is looking for new talent to join our team and become the next experts dedicated to providing and unparalleled customer experience!  Your main tasks This is a customer service (reservation agent) position, within the travel industry. Your specific tasks will include:  Provide exceptional customer service at every interaction .  Answer incoming customer calls to assist with creating reservations, modifications, and cancellations.  Resolve access issues related to ticket and assist with navigation on the website.  Provide detailed information about tickets and answer general questions related to reservation.  Assist customers with other reservation-related needs.  Your qualifications What do we think makes someone a great candidate? We’re looking for people who:  Can work 40 hours/week anytime during the campaign operation hours: Monday to Sunday, from 7 AM to 12 AM (midnight). *Please note this is a permanent, full-time position, and we are therefore interested in candidates who can maintain a 40 hours/week year-round.   Are bilingual in French and English.  Can complete a full time (40 hour/week), eleven day, in-office training period.  Previous experience in customer service or contact centres or similar experience in other industries.  Can learn how to use and operate multiple computer programs with ease.  Can work evenings and weekends as needed, depending on operational requirements during those times.  Consider themselves to be problem-solvers, adaptable to changing situations and motivated to be the best of the best!  Our exceptional conditions and advantages This position has a base salary of $17.00/hour, with the possibility to earn up to $200 in bonuses upon successful completion of training. After completing the required certification program, you will have the option to work from home.  Here are some reasons why working at VOXDATA is such a great experience:  Competitive additional benefits: Including bonus plans, additional bonuses for top performers (gift cards and extra money!), insurance coverages (health, life, and dental), and employee referral bonuses up to $500 per person.  A newly improved employee perk program: Offering discounts to use at local attractions and other services.  Monthly events and contests at the office: With prizes to win, holiday parties, and staff recognition events.  Internal growth opportunities: We promote internal mobility with roles such as team leader, coach, trainer, mentor, and even administrative positions. We are proud to turn to our current staff for promotions whenever possible  A variety of position types: Customer service, sales, and technical support, with bilingual roles and ranging scheduling options. We want to highlight your unique skillset in a position that is best suited to you.  Prime location: An easily accessible and coveted office location in the heart of Downtown Montreal, with the option to work from home  A diverse, supportive, and encouraging work environment: Our goal is to help our agents shine and succeed to their fullest potential.  Development opportunities: Through team meetings, one-on-one coaching sessions, and performance evaluations; we help you enhance your skills and become an expert in your role  Submit an application now to start the hiring process started and see for yourself why working at VOXDATA is such a unique experience!  PrevPrevious NextNext Temps plein Télétravail 40h/semaine Bac en administration Apply here! Job application * * * * * CV* Maximum file size: 52.43MB reCAPTCHA If you are human, leave this field blank. Send *The information collected via this form is for VOXDATA's exclusive use in communicating with you, as described in our privacy policy. We look forward to working with you! Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us! SEE OUR AVAILABLE POSITIONS Remote
    Customer Service
    Entry level 3 weeks ago
    Apply
  • Pay not stated Sales and Customer Service Agent Expected start date: Tuesday, October 7th, 2025 (10-7-2025) Please note: We only accept applications from the Greater Montreal area. In addition, fluency in English is required, as some of our customers are located outside Quebec and communicate only in English.  Ready to join one of the leading contact centres in Montreal? VOXDATA is looking for new talent to join our team and become the next experts dedicated to providing and unparalleled customer experience!   Your main tasks For this position, you will be receiving inbound calls from customers within the financial sector. Your specific tasks will include:   Answering inbound calls in a professional and courteous manner, with discretion.   Activating new accounts and provide information about the service to new customers.  Assisting current customers with account changes and questions.  Promoting new products and services to customers.  Upselling related products and services to new and existing customers.  Your qualifications What do we think makes someone a great candidate? We’re looking for people who:  Speak English fluently.  Able to work full time (40 hour/week) anytime throughout the campaign operation hours; Monday to Saturday, 8:00 AM to 12:00 AM (midnight), and Sunday from 9:00 AM to 10:00 PM. *Please note this is a permanent, full-time position, and we are therefore interested in candidates who can maintain a 40 hours/week year-round.  Able to complete a full-time training period and work from the office. *Please note there is no option to work from home with this position.  Have worked in sales, retail or contact centres before; or have translatable experience from other industries. Experience with upselling is an asset!  Can learn how to use and operate multiple computer programs with ease.  Consider themselves to be problem-solvers, adaptable to changing situations and are motivated to be the best of the best!  Our exceptional conditions and advantages The base salary for this position is $16.10/hour for English-only agents, with the chance to earn bonuses.   Here are some reasons why working at VOXDATA is such a great experience:  Competitive additional benefits: These include bonus plans, additional bonuses for top performers (gift cards and extra money!), insurance coverages (health, life, and dental), and employee referral bonuses up to $500 per person.  A newly improved employee perk program: Offering discounts to use at local attractions and other services.  Monthly events and contests at the office: With prizes to win, holiday parties, and staff recognition events.  Internal growth opportunities: We promote internal mobility with roles such as team leader, coach, trainer, mentor, and even administrative positions. We are proud to turn to our current staff for promotions whenever possible.  A variety of position types: Customer service, sales, and technical support, with bilingual roles and ranging scheduling options. We want to highlight your unique skillset in a position that is best suited to you.  Prime location: An easily accessible and coveted office location in the heart of Downtown Montreal.  A diverse, supportive, and encouraging work environment; our goal is to help our agents shine and succeed to their fullest potential.  Development opportunities: Through team meetings, one-on-one coaching sessions, and performance evaluations; we help you enhance your skills and become an expert in your role.  Submit an application now to start the hiring process started and see for yourself why working at VOXDATA is such a unique experience!  *Please be advised there is no work from home option for this position.  PrevPrevious NextNext Temps plein Télétravail 40h/semaine Bac en administration Apply here! Job application * * * * * CV* Maximum file size: 52.43MB reCAPTCHA If you are human, leave this field blank. Send *The information collected via this form is for VOXDATA's exclusive use in communicating with you, as described in our privacy policy. We look forward to working with you! Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us! SEE OUR AVAILABLE POSITIONS Onsite
    Account ManagementCustomer Service
    Entry level 3 weeks ago
    Apply
  • Pay not stated System Administrator We are not currently hiring for this position. Are you bilingual, dynamic, passionate, and above all a team player who likes to get results? Are you recognized for the quality of your work? Then we want to meet you! VOXDATA, a Qualfon company that has been a leader in its field for over 28 years, offers customer contact outsourcing services to businesses. Our services are offered through a variety of media (telephone, email, social media) and are constantly growing. Advance your career in a well-established customer contact center in 7 countries and be part of a winning team with plenty of opportunities for professional development. Job summary: Responsible for Level 2 management and administration of the entire server infrastructure and all system-related technologies. A Level 2 constitutes second-level support, medium to high requirements for troubleshooting, technical solutions and insight, system upgrades and updates, and technical leadership, high-level system administrations and management. They are responsible for supervising and advising system administrators. Your main tasks Provide second level technical support such as technical solutioning and discernments, troubleshooting, mitigations, upgrades, critical updates, fixes and rectifications. Handle technical leads, projects, initiatives and mentoring and coaching sessions with systems administrators. Ensure standardizations and redundancies are implemented across the server infrastructure. Perform tier-2 management and administration of datacenter infrastructure which involves various server technology, server and desktop virtualization infrastructure and storage infrastructure. Perform tier-2 management and administration of Microsoft Active Directory Environment which involves Domains, Domain Controllers, DNS, DHCP, DFS, WDS, ADSS, ADUC, ADFS, ADSS and other AD services. Perform tier-2 management and administration of regular monthly windows patch of servers and workstations from policy definitions and deployments. Perform tier-2 management and administration of communication and collaboration platforms such as email, instant messaging, document collaboration, file share and manage file transfer.  Define communications and collaborations policies, rules and traffic flows. Perform tier-2 management and administration of data protection which involve enterprise backups, archiving and retentions.  Define policies and categorizes, organize endpoint and server profiling. Perform tier-2 management and administration of information security which involves endpoint security, multi-factor authentication, certificates, systems logs, data loss prevention, file-integrity monitoring and security compliances such as PCI, SOC2, and other security requirements.  Ensure vulnerabilities are addressed and fixed,  conduct data investigations and information governance. Perform tier-2 management and administration of systems alerts through monitoring platforms and regular profile updates of all server/systems technology in asset management.  Ensure all endpoints are accounted and services are monitored properly. Perform escalations to Systems Administrator for unresolved issues and required next level troubleshooting. Adhere to company guidelines and procedures. Your qualifications At least 5 years’ experience as a systems administrator. Excellent oral and written communication skills in English and French (bilingual). Results-oriented, solution-oriented, deadline-driven, proactive and able to multi-task. Excellent interpersonal skills. Ability to work in rotation. Ability to lead major projects and initiatives. Moderate to high proficiency in the following technical skills: Technical solutions and troubleshooting Microsoft Active Directory (OU, GPO, ADUC, DC, ADSS) DNS, DHCP, WDS, DFS ADFS Azure AD and O365 Certificate Authority Powershell Scripting KMS MFA, 2FA Exchange Sharepoint Teams Virtualization platform (Hyper-V, Nutanix Acropolis) Nessus ManageEngine (Desktop Central, AD Audit, ADSelfService and AD Manager) Sophos Experience with and good understanding of various security audits such as PCI and SOC2. Demonstrates initiative, innovation and teamwork. Ability to deal effectively, confidentially and professionally in a fast-paced business environment. Educational qualifications: Computer engineer, science degree/diploma and above. MCSA / MCSE. Our exceptional conditions and advantages Competitive salary to be discussed based on experience. Full-time schedule (40 hours/week). Group insurances (health, life and dental), use of Dialogue for online medical services. Corporate discounts to be used at a variety of local attractions and other vendors. A professional and dynamic work environment. A friendly work climate, in the heart of downtown. PrevPrevious Temps plein Télétravail 40h/semaine Bac en administration Apply here! Job application * * * * * CV* Maximum file size: 52.43MB reCAPTCHA If you are human, leave this field blank. Send *The information collected via this form is for VOXDATA's exclusive use in communicating with you, as described in our privacy policy. We look forward to working with you! Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us! SEE OUR AVAILABLE POSITIONS
    DHCPDomain Name SystemTechnical LeadershipEndpoint SecurityFault Finding +6
    Mid level · 5+ yrs exp 3 weeks ago
    Apply
  • Pay not stated Passionate people providing innovative solutions for over 25 years. Follow us: Company Services Industries Career News Company Services Industries Career News VOXDATA Montreal 1155, Metcalfe Street, 18th floorMontreal, Quebec H3B 2V61-800-861-9599514-871-1920 VOXDATA Mississauga 2425 Matheson Blvd East, 8th floorMississauga, Ontario L4W 5K41-800-861-9599416-800-2775 Passionate people providing innovative solutions for over 25 years. Company Services Industries Career News Company Services Industries Career News VOXDATA Montréal 1155 Metcalfe Street, 18th floorMontreal, Quebec H3B 2V61-800-861-9599514-871-1920 VOXDATA Mississauga 2425 Matheson Blvd East, 8th floorMississauga, Ontario L4W 5K41-800-861-9599416-800-2775 Follow us: VOXDATA © All rights reserved • 2026 | Privacy Policy Remote
    CoachingCross-Selling
    Entry level 3 weeks ago
    Apply
  • Pay not stated Bilingual Team Manager We are not currently hiring for this position. VOXDATA is looking for a dynamic individual to be part of our team of dedicated managers, leading a team of front-line team members in a fast-paced environment. Supporting our team means having the people focus and spirit to lead strongly in changing and ambiguous settings. The successful candidate will be responsible for deployment of resources, coaching, performance management, and other related tasks. This position requires people leadership skills, teamwork, innovative thinking, engagement and strong coaching skills. Your main tasks People management – provide day-to-day coaching, direction and leadership to frontline team members; through performance management and development, facilitating team meetings, escalation resolution and conflict response. Manage team members, tools, processes and procedures to ensure on time delivery of service to a dynamic and varied customer base. Identify, plan and execute key operational improvements to enhance customer experience. Implement and track appropriate performance objectives and measures to support team members and customer satisfaction while maintaining operational excellence and cost effectiveness. Relationship management – manage and maintain relationships with numerous internal stakeholders to ensure coordination of support issues and excellent customer service. Provide timely and complete resolution of escalated issues and concerns raised by team members, peers and or support person. Proactively observe and report real-time call drivers that impact the customer experience. Effective communication with the operations team in a timely manner. Participate in the on-call manager rotation and other management coverage for the team as required. Your qualifications Bilingual in French and English. High school diploma (DES) or equivalent. Attention to detail. Organization. Flexibility with schedule. Problem solving skills. Experience as a coach/mentor. Capable of statistical analysis. Excellent communication skills (written and oral). Industry-specific technical knowledge. Our exceptional conditions and advantages Competitive salary to be discussed based on experience. Full-time schedule (40 hours/week). A professional and dynamic work environment. Group insurances (health, life and dental), use of Dialogue for online medical services. Corporate discounts to be used at a variety of local attractions and other vendors. A friendly work climate, located in the heart of downtown. NextNext Temps plein Télétravail 40h/semaine Bac en administration Apply here! Job application * * * * * CV* Maximum file size: 52.43MB reCAPTCHA If you are human, leave this field blank. Send *The information collected via this form is for VOXDATA's exclusive use in communicating with you, as described in our privacy policy. We look forward to working with you! Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us! SEE OUR AVAILABLE POSITIONS
    CoachingPerformance ManagementStatistical AnalysisTeam ManagementConflict Management
    Mid level 3 weeks ago
    Apply
  • $17/hr Employer stated
    Customer Service Agent Expected start date: Monday, October 27th, 2025 (10-27-2025) Please note: We only accept applications from the Greater Montreal area. In addition, fluency in English is required, as some of our customers are located outside Quebec and communicate only in English.  Ready to join one of the leading contact centres in Montreal? VOXDATA is waiting for you!  Are you a responsible, friendly person who can remain calm and effective, even under pressure? Then, this position is for you! VOXDATA is looking for new talent to join our team and become the next experts dedicated to providing and unparalleled customer experience!  Your main tasks For this position, you will be answering calls relating to an in-vehicle safety service (no prior knowledge of cars is necessary). Your specific tasks will include:  Answering inbound calls with a high level of professionalism and accuracy.  Dispatching and assisting emergency services to vehicles involved in accidents.  Guiding clients through the set-up and use of included applications.  Providing support in various other service-related functions.  Your qualifications What do we think makes someone a great candidate? We’re looking for people who:  Are bilingual in English and French or English and Spanishy.  Can work 40 hours/week anytime during the campaign operational days and hours: Monday to Sunday, between 7:00 AM to 12:00 AM (midnight). *Please note that this is a permanent full-time position, and we are therefore interested in candidates who can maintain a 40 hours/week year-round.  Can complete a nine week, in office, full-time, in-office training period   Previous experience in customer service, contact centres, sales, or similar experience in other industries.  Can learn how to use and operate multiple computer programs with ease.  Consider themselves to be problem-solvers, adaptable to changing situations and are motivated to be the best of the best!  Our exceptional conditions and advantages This position has a base salary of  $17.00/hour for bilingual applicants, with the chance to earn bonuses. You will have the opportunity to work from home upon successfully completing the training period.  Here are some reasons why working at VOXDATA is such a great experience:  Competitive additional benefits: These include bonus plans, additional bonuses for top performers (gift cards and extra money!), insurance coverages (health, life, and dental), and employee referral bonuses up to $500 per person.  A newly improved employee perk program: Offering discounts to use at local attractions and other services.  Monthly events and contests at the office: With prizes to win, holiday parties, and staff recognition events.  Internal growth opportunities: We promote internal mobility with roles such as team leader, coach, trainer, mentor, and even administrative positions. We are proud to turn to our current staff for promotions whenever possible.  A variety of position types: Customer service, sales, and technical support, with bilingual roles and ranging scheduling options. We want to highlight your unique skillset in a position that is best suited to you.  Prime location: An easily accessible and coveted office location in the heart of Downtown Montreal, with the option to work from home.  A diverse, supportive, and encouraging work environment: Our goal is to help our agents shine and succeed to their fullest potential.  Development opportunities: Through team meetings, one-on-one coaching sessions, and performance evaluations; we help you enhance your skills and become an expert in your role.  Submit an application now to start the hiring process started and see for yourself why working at VOXDATA is such a unique experience!  PrevPrevious NextNext Temps plein Télétravail 40h/semaine Bac en administration Apply here! Job application * * * * * CV* Maximum file size: 52.43MB reCAPTCHA If you are human, leave this field blank. Send *The information collected via this form is for VOXDATA's exclusive use in communicating with you, as described in our privacy policy. We look forward to working with you! Browse our current openings and apply now to take advantage of our many benefits. Your place is here with us! SEE OUR AVAILABLE POSITIONS
    Customer ServiceSpanish
    Entry level 3 weeks ago
    Apply
  • Pay not stated Passionate people providing innovative solutions for over 25 years. Follow us: Company Services Industries Career News Company Services Industries Career News VOXDATA Montreal 1155, Metcalfe Street, 18th floorMontreal, Quebec H3B 2V61-800-861-9599514-871-1920 VOXDATA Mississauga 2425 Matheson Blvd East, 8th floorMississauga, Ontario L4W 5K41-800-861-9599416-800-2775 Passionate people providing innovative solutions for over 25 years. Company Services Industries Career News Company Services Industries Career News VOXDATA Montréal 1155 Metcalfe Street, 18th floorMontreal, Quebec H3B 2V61-800-861-9599514-871-1920 VOXDATA Mississauga 2425 Matheson Blvd East, 8th floorMississauga, Ontario L4W 5K41-800-861-9599416-800-2775 Follow us: VOXDATA © All rights reserved • 2026 | Privacy Policy Remote
    Customer ServicePCI DSS
    3 weeks ago
    Apply

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